Privacy policy

Summary

We process the contact data you provide (name, phone, email, your enquiry) to handle your request, and case data in the client portal to provide the contracted service (GDPR art. 6.1.a and 6.1.b). Data is kept for the legal limitation periods, is not sold, and is only shared with providers needed to run the service under data-processing agreements.

We apply technical and organisational security measures: role-based restricted access, encryption in transit (HTTPS) and reinforced confidentiality of case files. The virtual reception assistant only processes what you share in that conversation and does not access clients' documents. Client data is never used to train AI models.

You may exercise your access, rectification, erasure, objection, restriction and portability rights at info@concordiasucesiones.com, and complain to the Spanish DPA (aepd.es).

This is a courtesy translation. In case of discrepancy, the Spanish version prevails.